Nice surprise!

I tweeted last month about my power company switching up their billing cycle and moving their due date forward. In the upheaval of moving, I went to pay my bill on the usual date and was mighty annoyed to be charged an extra $60!

(Basically, we get a 20 per cent discount if we pay in full by the due day. It’s a pretty substantial discount – no other electricity provider does more than 10 per cent off as far as I know).

Anyway, last week I took a final reading at the old place and got my final bill today. I was super confused, because the “amount due” was less than the charges. I called up Energy Online to find out just what the hell was going on.

Apparently, even though I missed the deadline last month, they were kind enough to give me the discount, and credited the extra $60 odd back to my account. Woohoo!

I wonder if this is a tactic to get more people to cough up on time? I wouldn’t be surprised if many customers are falling behind at the moment…

4 thoughts on “Nice surprise!

  • Reply Sense October 9, 2009 at 01:25

    Uh…what power company gives you 20% off?! I only get 10%, and with bills topping $200 lately, I could use as much of a discount as possible!! (also, what are the kW-hr charges?)

  • Reply Sense October 9, 2009 at 01:25

    Oh wait…is it Energy Online? I just re-read your post!

  • Reply me in millions October 9, 2009 at 01:52

    That discount is AWESOME. I’ve never heard of companies in America doing that though. My bill is usually below $30, but every little discount helps, right?

  • Reply eemusings October 9, 2009 at 12:29

    @ Sense Yup, energyonline – I believe it’s 79c a day and 22c a kw.

    @ meinmillions – Yea, it’s pretty good! I think i’ve convinced our new flat to use the same company. Also, $30 – that’s so cheap! Is it just for you?

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